In one of my Campus 2 Corporate (C2C) programs, we had the following incident happen. As part of that session, everyone had to do a 3 minute presentation in front of the class. There was one guy, who came up to the front and just froze. He stood there staring for a while, and next minute he urinated on the floor. The FEAR !!! Call it what ever you want. This did create an upheaval and embarrassment for him and for the rest in the class. The cleaning ladies were called in to mop, clean and disinfect the floor. Subsequently, we proceeded with the segment, leaving the participant out on his presentation. At the end of the day, I spent personal 1 on 1 time with the participant – asking if he wanted to overcome that anxiety, that fear, that embarassment, that, that, that endless list of Self Image concerns and issues. I also made it emphatically clear to him, there is a lot of work, and if he is prepared to dig into it for the outcome. His response was a resounding YES!!!
I laid out a POA. (plan of action) – which he had to practice three times daily. In addition, worked on his steps to “Confidence builder exercise”. We will be covering that in the next segment of this course. The details will be disclosed there. Now he went and practiced on it. I meet with him once a month but talk to him over phone at least once a week. After six months of this intense work by the participant, this was the outcome….
Whilst I was conducting a “Change Management Program” (CMP) for the same company, with their senior management team, this guy knew that I was on campus, he came to the training room and knocked on the training room door and said I want to share an achievement that hapened this week Although I was in the middle of a session I took a few minutes off, as the other participants, in the CMP, was working on a case study exercise, and was briefed on his success.
On hearing the success of what he had done, I felt it appropriate for him to share his story to his superiors in the room. His triumph needed to be shared and recognized such that he could anchor on that for his future step up’s…. One of the seniors in the room was his immediate manager and that managers VP was also present. He got to share his success story.
For the last four months he was practicing on his presentation skills. He was a very good domain expert but interactive, networking and presentation skills were as low as a pregnant ant…
Early in that week, he did a solo presentation to his team in Pan India and the US. They said his presentation was fantastic and well summed with the key points for delivery, so much so, that they were going to table it to the tech committee in US, without any modification such that they could forward it on to the other stakeholders. So, as a payoff, I suggested he shared his success story to the group of managers present in the room, which he did, the managers were over the moon on such an achievement, in four months. His manager too substantiated the outcome by congratulating him and said the team and he had been to lunch as a reward for the effort.
I emphasized, this was a lesson for Mangers in the room too. Always understand the need for recognition…. “My nesting story to the primary story was – “Babies cry for recognition, adults will die for it.” We need to know how to caress, our teams for them to perform at a level better than where they currently are sitting
Now fast forward this story, 9 years – that person today, is an Assistant VP of logistics with another organization and his confidence is say the least – Overflowing.
Have a Fabulous Day. Cheers David Nair