The Pareto principle applies in communication too. Really?
Effective communication is 20% what you know and 80% how you feel about what you know. As soon as it is spoken out loud, it unfolds a picture. Two keywords ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things.
Always remember in Communication…….
“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”
Have you ever tried to have a conversation with someone, and you get frustrated? Maybe you forgot that we are all different and have our own styles of communication, we see things differently, based on our culture and upbringing.
For example, some people grow up in families where it seems everyone is talking at the same time-varying topics are swirling around the room,(and poor little you, or the quietest one, might not get a chance to put a word in). You are left up high and dry, without a chance of getting a word in. Other people grew up in homes where it was different; one person talked while everyone else listened.
Similarly in the work environment, where you have in some situations closed your office door, and there are some people who ignore this signal, without knocking, they walk into your office and starts yammering away? The opposite can be true, too; a knock on the door and then silence – they are waiting for you to say something.
Hence there is a mix in the way people communicate with each another.
Let me make it quite clear, there is neither a right nor a wrong way. It boils down to style, etiquette, culture, customs and what the person is exposed to as to how the individual manages through these scenarios. They individuals are just doing what they have learnt and in some cases by try and error. When we are in such a situation– the cardinal rule is to listen, hear the person out, before responding.
The next time someone’s communication manner, style is different, have empathy, take a breath, wait a few seconds, then listen to what it is that they are trying to tell you. Figure out a way to make the exchange of information, feelings, ideas, or questions a good experience for both of you.
Always remember: –
“Communication in any relationship is like blood to life, you take blood away from life, what happens to life, it dies.
Similarly, you take communication away from a relationship. What happens to the relationship? The relationship dies.”
Take stock and act accordingly. Let’s make the environment we are in,a great place to effectively connect with one another, with this Keynote in mind: Wise men speak because they have something to say; Fools because they have to say something. The single biggest problem in communication is the illusion that it has taken place